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Meyush — Privacy Policy
M
Meyush
Sundarbans · Single-Origin

Privacy Policy

What we collect when you visit or shop with us, why we collect it, and the choices you have.

Last updated: [insert date] · Applies to meyush.com

At a glance

📋
What We Collect
Only what's needed to serve you
🤝
Who We Share With
Razorpay, Google, Meta — never sold
⚖️
Your Rights
Access, correct, or delete your data
✉️
Questions?
meyush.tea@gmail.com

What information we collect

👤 Information you give us directly
Name, email, phone number, shipping and billing address, and order details when you place an order or contact us.
Needed to fulfil orders
💳 Payment information
Payments are processed by Razorpay. We do not see or store your full card, UPI, or bank details — Razorpay handles this directly under its own privacy and security policies.
Processed by Razorpay, not stored by us
📈 Usage data (via Google Analytics)
Pages visited, time spent on site, device and browser type, and approximate location (city-level, from IP address) — collected to understand how the site is used.
Helps us improve the site
📣 Advertising data (via Meta Pixel)
Information about your visits and actions on our site, used to measure ad performance and show you relevant Meyush ads on Facebook and Instagram.
Used for ads on Meta platforms
✉️ Communications
If you email or message us, we keep that conversation to respond to you and for our own records.
Customer support

How we use this information

  • To process and deliver your orders, and to contact you about them
  • To respond to questions, feedback, or accessibility/privacy requests
  • To understand how people use our site, via Google Analytics, so we can improve it
  • To show relevant ads on Meta platforms (Facebook/Instagram) via Meta Pixel
  • To meet legal, tax, and accounting obligations

We do not sell your personal information to third parties.

Cookies & how to control them

We use cookies and similar technologies for the categories below. You can adjust your preferences here as an example of the control you have — on the live site, this same panel would apply to your actual browsing session.

Try it

Manage cookie preferences

Necessary cookies are always on since the site can't function without them. Everything else is your choice.

Necessary
Cart, checkout, and basic site functionality. Cannot be turned off.
Analytics — Google Analytics
Helps us see which pages are popular and where people run into trouble.
Advertising — Meta Pixel
Used to measure and personalise ads on Facebook and Instagram.

Who we share information with

  • Razorpay — to process payments securely
  • Google (Analytics) — to understand site usage, in aggregate
  • Meta (Facebook/Instagram) — to measure and deliver advertising
  • Delivery/courier partners — to ship your order to you

These providers may process data outside India as part of their own infrastructure. We only share what's needed for them to do their job, and don't sell your data beyond this.

Your rights

Under India's Digital Personal Data Protection Act, 2023, and as general good practice, you have the right to:

  • Ask what personal data we hold about you
  • Ask us to correct inaccurate data
  • Ask us to delete your data, where we're not legally required to keep it (e.g. for tax records)
  • Withdraw consent for marketing communications or optional tracking (like the cookie categories above) at any time
  • Raise a complaint if you feel your data hasn't been handled properly
To exercise any of these: email meyush.tea@gmail.com with your request. We'll respond within a reasonable time and may need to verify your identity first, to protect your data from being accessed by someone else.

Data retention & security

We keep order and account information for as long as needed to fulfil orders, meet legal/tax obligations, and resolve disputes, after which it's deleted or anonymised. We take reasonable measures to protect your data, but no online system can be guaranteed 100% secure.

Frequently asked questions

Do you store my card details?
No. Payments go through Razorpay, and we never see or store your full card, UPI, or bank information.
Can I ask you to delete my data?
Yes — email us and we'll delete what we're not legally required to retain (such as records needed for tax purposes).
Do you sell my data to anyone?
No. We share data only with the service providers listed above, strictly to run the site and fulfil orders — never sold to third parties for their own marketing.
Is this site meant for children?
Meyush is not directed at children, and we don't knowingly collect personal information from anyone under 18.
What if this policy changes?
We'll update the "last updated" date at the top of this page whenever we make changes. For significant changes, we may also notify you directly.
Questions about your data?

Email us at meyush.tea@gmail.com — we're happy to explain anything in plain language.

This policy was drafted from the details you provided (Razorpay for payments, Google Analytics and Meta Pixel for tracking) and is a starting point, not legal advice. Before publishing, it's worth having someone review this against India's DPDP Act, 2023 — in particular whether your business needs to formally appoint a Grievance Officer, and whether you need an actual cookie-consent banner live on the site (the panel above is a working example, but for it to be compliant it needs to be the real mechanism controlling GA/Meta Pixel on every page, not just this one). The bracketed placeholders (last-updated date, children's age threshold) still need to be filled in.